Privacy Policy

When you place an order or contact us, we may collect personal information such as your name, phone number, email, delivery address, order details, and any message you send us.

We may also collect basic device and usage information, such as browser type and pages visited, to improve site performance and prevent abuse.

• To process and fulfill orders, including delivery and customer support.
• To communicate about orders, updates, and support requests.
• To improve our products, website experience, and operations.
• To detect fraud, abuse, or security incidents.

We may share information with trusted third parties only as needed to run the store, such as payment processors, shipping partners, hosting providers, and analytics tools.

We do not sell your personal information.

We may use cookies or similar technologies to keep the site working, remember preferences, and understand how visitors use the site.

You can control cookies through your browser settings. Some features may not work without cookies.

We keep personal information only as long as needed for order records, customer support, and legal or accounting needs.

We use reasonable security measures, but no method of transmission or storage is 100% secure.

You may request access, correction, or deletion of your personal information by emailing cozyknots.store@gmail.com.

Email: cozyknots.store@gmail.com

City/Region: Pakistan